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As a youth card holder, you benefit from assistance*

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Numéro d’appel 24/24 +32 2 533 75 75

You will be connected to an electronic assistant, which will ask you to make a choice. The choice to be made is ‘2’ to get in touch with a manager.


Procedure :

  1. Youth Card Luxembourg number.
  2. Name and address of the insured in Luxembourg.
  3. Address where the insured is located.

Abroad: Medical repatriation and medical transport. Return of a companion holding the European Youth Card. Coverage of the travel expenses for a family member to visit you abroad. Advance payment of medical expenses and hospitalization abroad. Coverage of adequate accommodation expenses for family reasons. Repatriation in case of a relative’s death in Luxembourg: an advance of funds up to a maximum of €500 in case of theft or loss of money abroad. Baggage assistance in case of theft or loss. Transmission of urgent messages from abroad to the Grand Duchy of Luxembourg.

In Luxembourg: After hospitalization following a traffic accident, your return home, and the transport of your bicycle or moped. Travel information service (information before departure, travel conditions, vaccines, etc.). Leisure information service (culture, sports, clubs, restaurants).

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