Skip to content
CEC Luxembourg

What is phishing and what to do in the event of an attack?

published on
< Back

On the Internet, consumers have to deal with various scams, with phishing at the top of the list.

First and foremost: phishing involves sending misleading e-mails or messages, in the name of a well-known company, with the intention of misappropriating personal and/or banking data.

To avoid falling into the trap, here is some advice from the CEC Luxembourg:

đź–ĄNever click on a link or attachment that looks suspicious.

đź–ĄKeep in mind that your bank will never ask you to verify your contact details by e-mail or SMS. So never respond to such requests.

đź–ĄContact the company or institution that may have sent you a suspicious sms or e-mail to verify its authenticity; check its contact details directly on its website.

đź–ĄDelete any fraudulent e-mails or sms.

đź–ĄDon’t forward suspicious or fraudulent e-mails or sms to your contacts.

As a reminder, the mission of the Centre Européen des Consommateurs GIE Luxembourg (CEC Luxembourg) is to inform, advise and assist Luxembourg and European residents, free of charge, in their cross-border disputes.

Other News

  • Planning to attend the Olympic Games 2024, taking place from July 26 to August 11, 2024 ?

    The European Consumer Centre (ECC) Luxembourg shares its advice with you: In the meantime, here’s all you need to know…

    Read more

  • ECOFEE Luxembourg's LUPINE Coffee

    The aim of the ‘ECOFFEE’ company is to revolutionize the coffee market. Their coffee not only offers numerous ecological and…

    Read more